Spami send/receive keeps running

[px03afk]

Sorry if this duplicates a known problem but I can't find it in the forum. Every so often I see the envelope in the tray running continuously for a lot longer than makes any sense. I've left it alone for minutes and still it continues running. I can click on it and bring up the box and cancel and then everything settles down again. It's not a major issue but I was wondering how I might be able to determine why it's happening.

[Chactory]

Hi px03afk!

I've thought over this problem for a while, but I'm not finding a reason ... Could it be a server problem? Can you find any interesting information in the log files (client.log, server.log, they are in the folder C:\Users\Chactory\AppData\Roaming\Spamihilator)?

Chactory

[px03afk]

Hi Chactory,

Thanks for replying. Silly of me to not think of looking in the log files but I didn't and as I am not entirely sure when the problem occurred I can't be sure of finding the correct information. I will try to remember to look the next time I see this happening but it might be some time as this is definitely and intermittent problem.

David

[Chactory]

Hi David,

thank you for your friendly answer. Your information that the problem is intermittent may indicate that a temporary server problem is the cause.

Sincerely,
Chactory

[px03afk]

Hi Chactory,

Well, the problem has happened again and it looks as though the problem is with completing the connection to the server. The log file has the following in it:

Client Log started at: 26/06/2015 - 14:52:57
14:52:57 S: +OK Spamihilator 1.6.0.0 ready
14:52:57 C: USER xxx.yyy.com&name@xxx.com&995
14:52:57 S: +OK Username accepted
14:52:57 C: PASS ********
15:18:10 S: -ERR

As you can see the password interaction didn't complete, hence the hangup. Isn't there a mechanism which should time this out?

To complete the information, the SSL icon is flashing during this period. I'm running spami 1.6.0 32-bit on a 64-bit version of Windows 10 Technical Preview but I've also had the same issue on a Windows 7 machine. The reason I run the 32-bit version is that I had an issue with the 64-bit version of spami (VB Runtime error - Win7 64 bit posted 16 August 2012) and found that the same problems didn't occur with the 32-bit and so I've stuck with the 32-bit version ever since.

David

[Chactory]

Hi David,

thank you for your effort to find and quote the relevant lines from the client.log.

Possibly it's only a temporary problem with the server connection. But the trouble is, that Michel Krämer, the program author of Spamihilator, has not finished the programming of a timeout, as you proposed and as asked another user in the past. When you showed the log, I remembered that somebody else asked about a similar problem formerly, and the diskussion went a similar way: a timeout should solve the hang-up.

Does the timeout in the Spamihilator settings / "connection" solve the hang-up?

Sincerely,
Chactory

[px03afk]

Hi Chactory,

Unfortunately the timeout in settings/timeout was set to 60 seconds and the check box for Always abort on timeout was checked.

It would be good to fix this at some time but as you say it is an intermittent problem so not difficult to handle. Main reason for telling you was so you were aware in case there was a bug.

David

[px03afk]

Have recently run into this issue again and I cannot see any logical explanation for it. Quiter simply, the envelope in the tray keeps running and the only way to recover the situation is to Cancel the connect. Clearly the timeout isn't being activated but could that be because it is a transfer timeout and not an overall timeout? Even if there is a problem with the connection or the remote server it would surely make sense to timeout so that a new attempt is made rather than hanging everything up waiting for manual intervention.

[Gast]

It would be wonderful if this problem could be fixed. It now keeps happening to me several times a day and so I think it has to be a little more than an intermittent server problem. Even if the fault is with the server, Spami ought to time things out and simply give up this attempt.