de-installation 0.9.9.44 impossible

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de-installation 0.9.9.44 impossible

Beitragvon hausman » 10. Jan 2011, 19:17

Dear folks,
I am prompted to install version 0.9.9.53 for some time, but to do so I am told to remove version 0.9.9.44. It appears that de-installation version 0.9.9.44 is impossible. I use Windows Vista on a Toshiba Satellite P110-441 and Norton Internet security.

I am looking forward to a solution for this problem.

Thanks for reacting
hausman
 

Re: de-installation 0.9.9.44 impossible

Beitragvon anbuva » 10. Jan 2011, 21:24

Hallo hausman!

the uninstall should made as administrator (no restrictions). If that does not work, then manually delete every directory associated with Spamihilator, even if hidden:

C:\Program Files\Spamihilator
C:\User\USER_NAME\AppData\Roaming\Spamihilator
C:\Users\USER_NAME\AppData\Roaming\Spamihilator
C:\User\USER_NAME\AppData\Local\VirtualStore\Program Files\Spamihilator
C:\Users\USER_NAME\AppData\Local\VirtualStore\Program Files\Spamihilator

Please make a backup copy first :wink: !!!

Regards
anbuva
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Re: de-installation 0.9.9.44 impossible

Beitragvon hausman » 24. Jan 2011, 16:19

Hallo anbuva!

Thanks for your advice. Trying to proceed as recommended, my uninstall.exe proved to be disappeared.
Then I tried as administrator to delete Progamfiles/spamihilator/, but I got a message that I am not allowed to delete any of those files. So I still use the .44 version of Spamihilator.

Do you have any other suggestions?


Gruß
Hausman
hausman
 

Re: de-installation 0.9.9.44 impossible

Beitragvon anbuva » 24. Jan 2011, 18:44

Hallo hausman!

Start your computer as an administrator (the Windows Admin, not the User). Better in safe Mode.
Possibly, also some data was already in use, then it will not work either.

Regards
anbuva
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Re: de-installation 0.9.9.44 impossible

Beitragvon hausman » 9. Feb 2011, 20:19

Hallo anbuva!

Via the "configuration window/programs" Windows deleted what was left of the program and after that I could easily delete all directories as you initially recommended. That done the new version was installed in a minute.

I am very thankful for your useful help!

Gruß
Hausman
hausman
 

Re: de-installation 0.9.9.44 impossible

Beitragvon anbuva » 9. Feb 2011, 21:09

Hallo hausman!

well done and thanks for the kind words :D

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anbuva
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