Spamihilator - Anti-Spam-Filter » Problems

P01. I get a "Socket-Error" on startup!

michel — Wed, 08 Aug 2007 13:12:16 +0000

There is another programm installed on your PC using the POP3-Port 110. Open Spamihilator’s settings dialog by right-clicking the program icon in the tray area and choosing "Settings". Open "Connection" and change the POP3-Port from 110 to another value. I suggest 120.

Restart the program. "Socket-Error" should not appear again.

Now you have to change the settings in your e-mail client. Open your account settings. Choose "Server-Settings" or "Connection-Settings" or something like that and change the port of the POP3-Server to the same value you entered in Spamihilator.

Now, everything should work.

P02. I cannot send e-mails anymore!

michel — Wed, 08 Aug 2007 13:12:49 +0000

Your e-mail provider requires authentication before you can send e-mails, but Spamihilator changes your user name in your e-mail client.

In Outlook you can enable the authentication as follows:
Launch Outlook and open your account settings. Choose your e-mail account from the list and click on "Properties". Open the "Server" pane and enable the option "Server-Authentication" (below). Click on the "Settings" button. Enter your right user name and your right password. Close the dialog by clicking on OK.

In Eudora you cannot specify an extra-username for outgoing connections. You have to follow the advices of Qualcomm:
http://www.eudora.com/techsupport/kb/2107hq.html

P03. I cannot receive e-mails anymore!

michel — Wed, 08 Aug 2007 13:13:11 +0000

Please make sure, that the "Secure Password Authentication" is disabled in the account settings of your e-mail client, since Spamihilator doesn’t support the AUTH command yet.

Maybe you have a Firewall installed. Please make sure that it doesn’t prevent Spamihilator to fully access the Internet. The program should be able to act as a local mail server, too.

On some systems the e-mail client is not able to resolve the address of the local POP3 server “localhost”. In this case, open the e-mail client’s account settings and change the POP3 server from “localhost” to “127.0.0.1″ (without quotation marks).

P04. Spamihilator doesn’t recognize any spam mail

michel — Wed, 08 Aug 2007 13:13:39 +0000

Please make sure that your e-mail client is configured properly. If you’re downloading messages and the yellow status window does not show up, you have to configure your e-mail client manually.

You can either use the Setup-Wizard (Start/Programs/Spamihilator/Setup-Wizard) or configure your client by hand. Therefor read the help files.

Furthermore make sure, that the spam-filters are not disabled. Open Spamihilator’s settings dialog and click on "Filter-Properties". Enable all filters (like the Learning Filter and the Spam-Word-Filter).

P05. I accidently added an email address to the list of blocked senders. How can I remove it from there?

michel — Sat, 18 Aug 2007 10:28:44 +0000

Right click Spamihilator’s main icon in the tray area in the right bottom corner of your screen. Choose “Settings” from the menu to open Spamihilator’s settings window. Click “Blocked Senders” in the list view on the left and then select the address you want to remove in the list view on the right. Delete it via the “Delete” button.

P06. I accidently emptied the Recycle Bin. How can I get a certain message back?

michel — Sun, 23 Sep 2007 10:04:34 +0000

The Recycle Bin is the last resort for mails deleted by Spamihilator. It works just like the Windows Recycle Bin or your real bin beneath your desk: If you empty it all items will be lost forever. You cannot restore a message from an empty Recycle Bin.

There is a real chance a copy of the mail you’re looking for is still in the Training Area. If you find it there you may view it, but you will not be able to transfer it to your mail client’s inbox anymore.

P07. I accidently deleted a mail from the Training Area. How can I get it back?

michel — Wed, 24 Oct 2007 12:26:18 +0000

Please note that the Training Area just saves a copy of every incoming mail. The real message is either in Spamihilator’s Recycle Bin (if it has been declared as Spam before) or in your mail client’s inbox.

P08. When Spamihilator is updated the message “Could not run uninstaller!” appears

michel — Tue, 29 Dec 2009 10:58:50 +0000

Your existing Spamihilator installation is corrupt. Please exit Spamihilator and delete all files in the program’s directory (most likely “C:\Program Files\Spamihilator”) manually using the Windows Explorer. After that, try to run the update again.